At BAGMAN, we aim to deliver your premium leather products safely and on time. This Shipping & Delivery Policy explains how we process and ship your orders.
By placing an order on our website, you agree to the terms mentioned below.
📦 Order Processing Time
- All orders are processed within 1–2 working days after confirmation
- Orders placed on Sundays or public holidays are processed the next working day
- Once dispatched, you will receive tracking details via SMS or email
🚚 Shipping Partners
We ship through trusted courier and logistics partners to ensure safe and timely delivery across India.
Courier partner is selected based on:
- Delivery location
- Serviceability
- Fastest available route
⏱️ Delivery Timeline
Estimated delivery time after dispatch:
- Metro Cities: 2–4 working days
- Other Cities & Towns: 3–6 working days
- Remote Locations: 5–8 working days
Delivery timelines may vary due to:
- Weather conditions
- Courier delays
- Local restrictions or unforeseen events
💰 Shipping Charges
- Free Shipping may be available on selected products or during promotional periods
- Otherwise, shipping charges (if applicable) are clearly mentioned at checkout
- Cash on Delivery (COD) charges, if any, will also be shown before placing the order
📍 Delivery Address & Accuracy
Customers are requested to ensure that:
- Correct and complete address is provided
- Active phone number is entered for delivery coordination
BAGMAN is not responsible for delays or failed deliveries due to incorrect address or contact details.
📦 Failed Delivery & Reattempts
If the courier is unable to deliver due to:
- Customer unavailability
- Incorrect address
- Refusal to accept delivery
The courier may attempt redelivery or return the package to us.
In such cases:
- Re-shipping charges may apply
- Refunds (if applicable) will be processed after deducting shipping costs
🔍 Order Tracking
Once your order is shipped, you can track it using the tracking link shared via:
- SMS
- WhatsApp (if applicable)
If you face any tracking issues, you can contact our support team for assistance.
📦 Damaged Package at Delivery
If you receive a package that appears:
- Open
- Tampered
- Physically damaged
Please:
- Do not accept the delivery, or
- Record an unboxing video and contact us within 24 hours
This helps us raise a claim with the courier and resolve your issue faster.
📞 Contact Us
For any shipping or delivery-related questions, contact:
BAGMAN Customer Support
📧 Email: support@bagman.in
📱 Phone/WhatsApp: +91 9088394123
🕘 Support Hours: Monday to Saturday, 10 AM – 6 PM
This policy may be updated without prior notice.
Last updated: 16/01/2026