Welcome to BAGMAN. By accessing our website and purchasing from us, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
📌 General
- These Terms govern your use of the BAGMAN website and services.
- By using this website, you confirm that you are at least 18 years old or accessing under parental guidance.
- We reserve the right to update or modify these Terms at any time without prior notice.
🛍️ Products & Descriptions
- All products listed are made from genuine leather and premium materials.
- Minor variations in color, texture, and grain are natural characteristics of leather and not considered defects.
- Product images are for representation only; actual product may slightly vary.
💳 Pricing & Payments
- All prices are displayed in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change product prices without prior notice.
- Payments are processed through secure third-party payment gateways. We do not store your card or UPI details.
📦 Order Acceptance & Cancellation
- Order confirmation does not guarantee acceptance; we reserve the right to cancel orders due to stock unavailability, pricing errors, or suspicious activity.
- Customers may cancel orders before dispatch only.
- Once shipped, orders cannot be cancelled.
🚚 Shipping & Delivery
- Delivery timelines are estimated and may vary due to courier or external factors.
- BAGMAN is not responsible for delays caused by logistics partners, weather conditions, or incorrect address details.
- Customers must provide accurate delivery information while placing orders.
🔁 Returns, Refunds & Replacements
- Returns are accepted only in case of damaged, defective, or incorrect products.
- Issues must be reported within 48 hours of delivery.
- Products must be unused and in original packaging with tags.
- Refunds or replacements are subject to inspection and approval.
For complete details, please refer to our Refund & Returns Policy page.
📹 Unboxing Proof
Customers are strongly advised to record an unboxing video while opening the package.
This serves as valid proof in case of:
- Missing items
- Damaged product
- Wrong product delivered
Claims without proper proof may not be accepted.
🔐 User Responsibilities
By using our website, you agree that:
- You will not misuse or attempt to harm the website or its services
- You will not provide false information or misuse promotional offers
- You will not attempt unauthorized access to systems or data
Violation may lead to legal action.
🧠 Intellectual Property
- All content on this website including logos, images, product designs, text, and graphics are the property of BAGMAN / Millennium Exports.
- Unauthorized use, copying, or distribution is strictly prohibited.
⚖️ Limitation of Liability
BAGMAN shall not be liable for:
- Indirect or consequential damages
- Loss due to courier delays or third-party service failures
- Misuse of products after delivery
Maximum liability shall not exceed the product purchase value.
📍 Governing Law & Jurisdiction
These Terms shall be governed by and interpreted under the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in West Bengal, Kolkata.
📞 Contact Information
For any questions regarding these Terms & Conditions, contact:
BAGMAN Customer Support
📧 Email: support@bagman.in
📱 Phone/WhatsApp: +91 9088394123
🕘 Support Hours: Monday to Saturday, 10 AM – 6 PM
Last updated: 16/01/2026